FAQ

Clear answers before you start a campaign with Sendly.

Understand how campaign requests, prospect preparation, approvals, data handling, and reporting work inside one controlled outreach workspace.

Topic 01

Campaign Flow

What is Sendly used for?

Sendly is used to manage business outreach campaigns through a structured flow: request, prospect preparation, material approval, controlled execution, and campaign reporting.

Is Sendly a WhatsApp blast tool?

No. Sendly is positioned as a managed outreach and campaign reporting portal. The focus is responsible campaign operations, not random mass messaging.

Who operates the campaign?

The internal team can manage the operational workflow, while clients use the portal to submit requests, approve materials, monitor progress, and read reports.

Topic 02

Data & Audience

Does Sendly help prepare prospect data?

Yes. Prospect data can be prepared based on campaign needs, business category, location, audience type, and relevance to the outreach objective.

Can audiences be segmented?

Yes. Audiences can be grouped by type, category, city, priority, status, or follow-up needs depending on the campaign structure.

How is client data handled?

Campaign materials, prospect lists, reports, and communication history are treated as confidential operational data with controlled client access.

Topic 03

Approval & Access

Can clients approve campaign material before execution?

Yes. Messages, captions, files, target direction, and campaign notes can be reviewed before execution begins.

Do clients need to access internal tools?

No. The client portal is designed so clients only access what they need: request, approval, progress, files, and report output.

Can campaign files be uploaded?

Yes. Clients can upload supporting files such as images, campaign material, documents, and notes depending on the request type.

Topic 04

Reporting

What report will clients receive?

Clients can receive campaign summaries, funnel overview, response status, interested leads, follow-up notes, and downloadable report files depending on the campaign scope.

Can reports be masked for preview?

Yes. Public previews and presentation materials should use masked data. Real campaign data should only be available to authorized users.

Can Sendly support different campaign types?

Yes. It can support exhibition prospecting, B2B supplier outreach, event audience campaigns, brand launch support, community follow-up, and other structured outreach needs.

Responsible Outreach

Not random messaging. Sendly is built for controlled campaign execution.

Every campaign should have a clear objective, relevant audience direction, approved material, controlled access, and readable reporting.

Clear request
Relevant audience
Approval flow
Transparent report
Sendly

Still have questions about your campaign flow?

Share your target audience, campaign objective, and report needs. We can help map the right Sendly workflow.

Talk to Sendly